Management Supervisor

Management/Team Leader

1 or 2 day interactive Training Event ideal for Team Leaders and Supervisors who take responsibility for a small team of workers and need to improve their skills and confidence. Suitable for all levels of experience.


Participants will be able to:

  • Appreciate the responsibilities of a team leader
  • Apply principles of Motivation
  • Delegate more effectively
  • Improve communication at work
  • Use Assertive Communication to deal with challenging people
  • The role and essential skills of a team leader
  • Understanding motivation and applying techniques
  • Delegation; benefits, barriers, how to do it, what to delegate.
  • Communication Barriers, the communication loop
  • Setting Clear Objectives
  • Using Questions
  • Listening Skills
  • Introduction to Assertive Communication
  • Examples of Aggressive, Non – Assertive and Assertive Behaviour
We also offer courses for higher management, for more details please contact us.

To book your place on this course please fill in your enquiry

If the course you are looking for is not here please contact us to arrange.

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